1. Introduction
These terms and conditions govern your use of Key Assistance Terms & Conditions through the Garagaat platform. By booking, purchasing, or using services from a Garagaat Vendor, you agree to these terms.
2. Role of Garagaat
Garagaat operates as a marketplace connecting customers with independent vendors. Garagaat is not the direct provider of the service unless explicitly stated. Vendors are responsible for service delivery, pricing displayed on their listings, and compliance with applicable laws in their jurisdiction.
3. Customer responsibilities
- Provide accurate vehicle, contact, and booking information.
- Be present or make the vehicle accessible at the agreed time and location.
- Pay agreed fees through approved Garagaat payment methods where applicable.
- Inspect work or goods upon completion and report disputes promptly through Garagaat support.
4. Vendor responsibilities
- Deliver services professionally, safely, and in line with descriptions on the platform.
- Maintain valid licenses, insurance, and permits required for the service offered.
- Honor quoted prices and timelines unless changes are agreed with the customer.
5. Cancellations and refunds
Cancellation and refund rules may vary by service type and vendor policy. Garagaat may facilitate resolution but final refund eligibility depends on vendor terms and evidence of non-delivery or material breach.
6. Liability
To the fullest extent permitted by law, Garagaat is not liable for indirect damages arising from vendor services. Customers and vendors should maintain appropriate insurance for vehicles, goods, and operations.
7. Changes
Garagaat may update these terms from time to time. Continued use of the platform after updates constitutes acceptance of the revised terms.
8. Contact
For questions about these terms, contact us at info@garagaat.com.